Effective Date: 5/21/25
Welcome to House of Tea Company (“we,” “us,” or “our”). By accessing or using our website houseofteacompany.com, placing an order, or interacting with our products and services, you agree to the following Terms and Conditions.
Please read them carefully.
1. Use of Our Website
By using this site, you confirm that:
You are at least 18 years old or have the permission of a parent or guardian.
You will not use our products or site for any unlawful purpose.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission.
2. Products & Services
We offer herbal teas, wellness products, and related merchandise for personal use only.
We reserve the right to:
Modify or discontinue products at any time without notice
Limit quantities or restrict orders we deem inappropriate or excessive
Refuse or cancel orders that appear fraudulent or violate our policies
3. Pricing & Payment
All prices are listed in USD and are subject to change without notice.
We accept secure payment methods through trusted third-party processors (e.g., Shopify, Stripe, PayPal).
By submitting payment, you authorize us to charge the full amount, including applicable taxes and shipping fees.
4. Shipping & Delivery
We ship to select regions. Estimated shipping times and fees are provided at checkout.
While we aim to ship orders promptly, delivery timelines may vary. We are not responsible for delays caused by carriers, weather, or customs.
5. Returns & Refunds
Due to the nature of our products, we do not accept returns on opened or used items.
Unopened items may be eligible for return within 7 days of delivery. Please contact us at Houseofteacompany@gmail.com for instructions.
If your order arrives damaged or incorrect, contact us within 72 hours and we’ll make it right.
6. Health Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Consult a healthcare provider before using herbal products, especially if you are pregnant, nursing, or on medication.
Use our products responsibly and discontinue use if any adverse reaction occurs.
7. Intellectual Property
All content on this site including product names, descriptions, images, and branding is the property of House of Tea Company and may not be copied, reproduced, or used without permission.
8. Limitation of Liability
We are not liable for:
Any indirect or incidental damages resulting from the use or inability to use our site or products
Health outcomes resulting from misuse or misinterpretation of product information
Use our site and products at your own risk.
9. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted here with a revised effective date.
Your continued use of our site or services means you accept those changes.
10. Contact Us
If you have questions about these Terms, reach out to us:
📧 Houseofteacompany@gmail.com
🌐 houseofteacompany.com