Effective Date: 5/21/25
Welcome to House of Tea Company (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our brand.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order, sign up for our newsletter, or contact us, we may collect:
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Name
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Email address
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Shipping and billing addresses
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Phone number
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Payment details (processed securely via third-party providers)
b. Non-Personal Information
We may also collect:
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IP address
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Browser type
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Device information
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Pages visited and time spent on our site
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Cookies (see Section 5)
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate order updates or customer service responses
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Send promotional emails (only if you opt in)
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Improve our website and user experience
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Prevent fraud and ensure site security
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Comply with legal obligations
3. Sharing Your Information
We never sell your personal information.
We may share your data with trusted third parties only to:
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Process payments (e.g., Shopify, Stripe, PayPal)
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Ship orders (e.g., USPS, UPS)
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Manage email communications (e.g., Mailchimp, Klaviyo)
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Analyze site traffic (e.g., Google Analytics)
These third parties are only authorized to use your data as needed to perform their services.
4. Your Rights
Depending on your location (e.g., under GDPR or CCPA), you may have rights to:
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Access the personal information we hold about you
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Request corrections or updates
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Request deletion of your data
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Opt out of marketing emails at any time
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Request that we do not “sell” or “share” your data (as defined by CCPA)
To exercise these rights, contact us at houseofteacompany@gmail.com.
5. Cookies & Tracking Technologies
We use cookies and similar tools to:
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Remember your cart or login session
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Understand how you use our site
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Deliver personalized content and ads (if applicable)
You can adjust your cookie settings in your browser at any time.
6. Data Security
We use industry-standard encryption and secure servers to protect your information. While no method is 100% secure, we are committed to safeguarding your data.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with a new effective date.
9. Contact Us
Questions about this policy? Reach out to us anytime:
📧 houseofteacompany@gmail.com.
🌐 houseofteacompany.com